Efficient, fair pricing, and genuinely great people whose names I can't recall - but if I could, they'd all be mentioned here, so that they'd all get some well deserved accolades and attention.
It's a simple thing, car parking, but a privilege to get back safely and promptly to a car in the same condition as it was left.
Thank you.
Donna Fitzgerald
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I've parked here for 18 years. So sorry that I can't anymore. Your service is exceptional and your drivers are superb. I'm going to miss you. Best of luck in your new concept. Thank you for great service.
Keri Ann
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As an airline employee, I have been parking here for about two years. The staff is wonderful and makes it worth coming back. I want to give a special shout out to Rene V., who is always smiling, friendly, and extremely helpful!!
Kaylee Monty
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Just had a great conversational ride with Leanna as my driver! Best experience I've had here so far! Thank you! Loving park and bark! 10/10 would come again for her. Great start to my long trip ahead
Jim Slats
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I've used Park Bark & Fly for several years. Traveling almost weekly. While I've occasionally run into an issue or 2, my experience has been great, mostly due to the people. Tracy at the booth is the most amazing person. She has personality gone out of her way to make my parking experience excellent. She has straightened out several issues, helping me to get to my flight, as well as making sure all is running smooth. I can't say enough about her customer service. The drivers are great, but I have to point out Luke as a guy who has also gone out of his way for me. All the folks there seem to go out of their way, but Tracy is a gem. I wish I could hire her away. And Luke is a model driver!
Raiza Iciarte
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Good price. Good service. Jose C was very helpful and professional.
Joanne Evans
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Every tie I come to Orlando I park here whether it is with my RV or my car. They have great shuttle service ad drivers are always helpful with luggage and making sure the car starts. I am so appreciative that they offer discount rates online as this makes it very easy to check in and is very cost effective.Tracy and Jodine were at the desk the last time I was there and they were very friendly and helpful. Fantastic customer service. I would give them 10 plus if that was an option.
Darlissa Gonzalez
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Thnaks again to Carmen on front for all your help your costumer service is great,also thanks to Jose driver for all you help and helpme to get airport on time
Dick Oloughlin
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Always use Park Bark and Fly. We hadn’t traveled for some time and we’re apprehensive about checking out without a “ticket”. Tracey at the checkout kiosk was awesome! Friendly, funny, and most of all very efficient! She gets your company 5 stars! Also, the shuttle service was so quick - perfect!
Liz Flores
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Drop off was great. When I got back to MCO, the pick up was beyond great! Called to let them know I was ready. Immediately got a call back from Tracy stating that the driver was almost there. Went to the designated area.William showed up 2 minutes later. He was an absolute delight. Very friendly, you can tell that he loves what he does and wants to help make your day better. Thank you to Tracy and William for a great experience!
JiP FiO
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I only travel a few times a year but Park Bark & Fly is where I choose to park. I have tried other lots before, and they are good...but PB&F does it better. I have never worried about keeping my vehicle there for extended periods of time, the rates are typically cheaper than the others, and the staff here are bar-none the best. My most recent trip had me keeping my truck there for about a week, and it was picked up exactly as it was dropped off. The shuttle driver, Jose C., was friendly, helpful, & personable. Exactly the qualities I would expect someone to have that carts around, at times, grumpy and tired travelers. I wish I would have gotten the name of the gentleman working the gate (6/23/2021, around 8am or so) because he was also fantastic; extremely friendly and genuinely appeared to take pride in his work. This establishment is lucky to have such awesome people working there. Kudos to the fine folks at PB&F; you have earned my trust along with my future patronage.
Guy Colby
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I've been using Park Bark for around a year and a half now with nothing but remarkable experiences every single time. The lot lies between 2 heavily wooded areas that provide shade and shelter for your car, there is CONSTANT security running through (roughly every 2 minutes), and I actually look forward to talking to their staff. The drivers are very attentive and safe, as well, every kiosk agent I have met has actually made my trips better because of their helpful and humorous interactions. I couldn't be happier with this place.
Laura Jiménez
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This is a great and affordable option to park you car when you are catching a flight and don’t want to deal with transportation apps. I went on a trip for 4 days. I booked a couple of days before my flight through the website, easy. Got there early in the morning, parked my car and the shuttle picked me up right after I got out if the car. Right next to it. Friendly and helpful staff. I came back in new years day and with a simple call after claiming my luggage, they were there to pick up from the airport so soon. My car was in perfect condition. I highly recommend this place. I would definitely use the service again.
Deb Brotherton
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Just got in tonight from Pittsburgh. Preston was the driver. He was awesome! Handsome, friendly and had a great personality. I highly recommend this company when it comes to parking. I've used others in the past. Won't make that mistake again.
Shashank Jeedigunta
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This off-site airport parking spot is a good value for the price. It is located a short drive from the airport, and the shuttle service is usually reliable. Removed a star for their 7 minute wait time policy for pickups and dropoffs, which can cause added wait times. Still recommend them, but be aware of the wait time policy and plan accordingly.
Jose Lima
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Rene gave excellent service! He was on time and very helpful carrying our luggage. He drove very well and we felt safe. This was our first time with park bark and fly and what a pleasant experience! Highly recommend! :)
Dee V.
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First time customer.
I prepaid online with no problems. Price was good compared to others. No extra extra fees. Staff was friendly on the way in and likewise when we left.
Call to pick up was automated and simple. Driver arrived promptly to pick us up and dropped us off at our car.
All in all, a great experience to end our trip.
Thank you!
Ariel Tidrick
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This park and ride is the absolute best hands down they dropped us off promptly for us to be on time to our flight and picked us up quickly after a long flight home! Pedro was very enthusiastic even while working on New Years and Jojo the woman who works the front was the sweetest lady ever! She even gave us all of her candies she had left! I recommend this place 100 times over
Penny Boston
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I have parked here for 7+ years. As an airport employee it is important to have reliable professional transportation. I have especially appreciated JoJo working the booth at night and Rene is my favorite driver! They both are alway happy and helpful! Thank you!
Raymond Moya
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I was flying out of Orlando and came across this business online. The online process was quick and easy. I was a bit skeptical never parked off site the airport but it was worth it. Our driver to the airport was Pedro very nice driver and very attentive and answered all our question. Our driver back to the parking lot was I believe Darnell or Cornell he was very good too helped with our bags also very attentive. They go out of your way to make you feel welcome, and also notice a lot of pilots and flight attendants use them as well I recommend them 100% great business and also great employees.
J S
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Shout out to Rene, the wife and I were very exhausted and stressed while traveling. He went above and beyond to give us the best service he could. Definitely a great employee and hope to see him again when we use the facility in the future.
Mary Lowe
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Normally they are great. But, they raised the price without letting me know on my monthly account and this is the third time a van that was picking up drove right passed me, picked someone else up and left...starting to consider someplace else because showing up a hr before work is not seeming long enough to make it to work ontime with their vans..seeing as I had to wait 30 minutes to be picked up and head out of the lot. It is a shame because I like most of the people that work here
xxl
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Love seeing smiley faces and friendly people! Shout out to your employees Jo-Jo and Carmen! They make you want to keep coming back just to see their smiles and hear their laughs! Nothing beats having great customer service skills like these two!
Tito Burga
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I want to thank Jose C for the excellent service offered. He was kind, helpful, and, most notably, a good driver; my family and I felt very safe during the ride to the airport. I recommend Park Bank & Fly; they have excellent customer service.
Joanna Hall
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Love love love them! Great customer service and are willing to help on such short notice! They go above and beyond! Call here before any where else, you won't regret it! And thank you so much JoJo for helping our family on such short notice! Your simply amazing! From the other jojo and 9 kids!
Ariel Rivera
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Richard P was the BEST! He was courteous, very professional and absolutely HONEST! We left on the bus one backpack with all our computers and technology equipment and he guarded it and returned it to us as soon as we got the message to him. We were very fortunate to have such a great driver. We sure recommend Park & Bark and we wish Richard P the best!
Eric G
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Park bark and fly is a great place to park your vehicle.I searched all over Orlando to find the best place to park our camper and this was by far the best place. The service is extremely friendly, the facility is very kept up, and access is extremely easy to get in any hour of the day. Worth every penny spending.
Chris Collantes
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I had a great experience. Excellent service, great value and a incredible staff, from the cashier to the driver, all very friendly and very helpful. Highly recommended.
ANNABELLE EP
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Love the driver Rene! Such a nice guy and always so friendly. There are also other very nice drivers as well. I have been parking here for the past 3 years now and it’s very convenient for my job.
Emily Brumley
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Rene was an amazing driver, after our long flight he drove us back to our car with lots of care. It was a nice drive from the airport to the parking lot. He also loaded all of our luggage gently, and unloaded it too. 10/10 would let him drive again.
Bill Murphy
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Easy in and out. Picked up immediately upon parking and when leaving at 3 AM in the morning. Takes luggage out of car and puts back in. Dropped right in front of vehicle.
Bill Riding
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Park and Bark was as advertised, ontime and no hassles. Will definitely use again...
Stephanie Webster
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Rene is the best! I parked my car here over the holidays. Since the lot was very full, I parked on the grass- Rene was a perfect gentleman to not only help get my bags down, but also carried it over the uneven ground and helped me load up into my car. Wonderful customer service!
Carmen Gonzalez
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Good price and a good security
Isha Schultz
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I recently used their services and I must say they were friendly, affordable, and their process was easy. Upon my return, I called the main number to have someone pick me up at the airport and they arrived within 15 minutes and then dropped me of at my car. I will definitely use their service again!!
Commando Pest Control
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Incredible service Cory the manager was incredible with his SERVICE I highly recommend packing you're car or boat ,or RV they have a spot for everyone!
Danielle Pearce
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Clean and safe parking. Great staff.
I’m an airline employee, a monthly user of the parking lot. They are Soooooo much better than the airport parking lots.
Dana Connor
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Staff are VERY friendly and helpful! I was called to be notified that our pick up driver was running a little behind due to traffic and he was still able to pick us up quicker than expected. Would use them again in the future!
Rehan Syed
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Excellent service from booking, checkin to checkout. No issues and no confusion.
Tracey was awesome and very helpful and so were the other staff with booking, drop-off and pickup to and from the airport.
After we returned from our trip late at night, we realized that car was out of gas. We called all frantic and Tracey answered and was doing her best to help us. She finally managed to chase one of the drivers (Steve I believe) to give me a ride to nearby gas station. Even though Steve was done with his shift, can came prepared with a jump cable etc just in case and patiently helped me find a gas can and get gas. This was godsend and great example of caring and customer service. I give 200% to the people there. You can find the fanciest of parking but if the are not good and honest and defeats everything and this place have the best service in my book.
Thank you and god bless you Tracey and Steve (hope I got his name right)!
Tarinse Turner
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Me and my girlfriend came back from a 5 day stay from Las Vegas and my battery was dead. Shout out to one of the drivers by the name of Rene for helping me out by bringing me a portable jump box and getting my car back running. Great service also. Picked up our bags from baggage claim and went to the garage and the driver was already there waiting for us.
Anastasiya Henry
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I’ve been utilizing Park Bark and Fly for three summers in a row now and let me tell ya they are the BEST company in town! I am so pleased that I found them online in 2020. Great staff. Always reliable. Even when the prices went up a bit in comparison to the other companies I continued to park with them because I will take great staff and service over anything else. My reservationshave been anywhere from 4 days up to 2 weeks and I have not one complaint. Also had a pleasure of being shuttled by Renne and we conversed for the entire ride to the airport (which is conveniently short, I must add) we spent together, I even brushed up on my Spanish. This last time around I spoke to Corey at the front check in/check out station and I could not stop praising how happy I am about the services provided. He checked me out of the parking in a very timely manner, stress and hassle free. That was very much appreciated because I had 1hr30+mins to get home to Vero after late flight.
THANK YOU Park Bark and Fly from the very bottom of my heart! Will see you soon since I’ve got two more round trips booked for the summer.
Commando Pest Control
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Incredible service Cory the manager was incredible with his SERVICE I highly recommend packing you're car or boat ,or RV they have a spot for everyone!
Ebony Eusebe
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Rene is always so helpful and friendly to me. Going on a trip and coming back from one, he always greets me with a big smile and a “have a good trip!” or “welcome back!” And Jodine is so awesome! She always calls me with an update about the shuttle so I’m not worrying. Overall great place to park when going on trips.
G Doug
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Very convenient. You pull into a parking space and the shuttle is there to take you to the airport
hector calzada
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Rene is a great employee. He is very friendly and makes sure you are taken care of
Deirdre Alves
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We have been using Park Bark and Fly for years. Always great, prompt pick up. Tracy at the office is fantastic, friendly & provides great customer service. Highly recommend them!
Dede Dewitt
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Plenty of shuttles were available when we arrived.
Driver picks you up from your car.
Ticket given with the Row & # car is parked on.
Called the number given for pick up.
Pick up from the airport was Quick.
Nice, Clean Air Conditioned Shuttle.
Eva
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Service is always excellent and prompt here(4 visits this year). Once you call, a shuttle will appear within 10 minutes or less. You are provided with a placement ticket at pick up and dropped off at the exact location written on the ticket. The drivers are friendly, helpful, and perky. My vehicle remained safe. Traci and JoJo were amazing. They assisted me with my parking dilemma immediately. I appreciate the way this place conducts business. Above all else, I appreciate the ladies who wished me a safe trip home at almost midnight with caring eyes and smiles on their faces. Top of the line 5 star customer experience and interaction. I would recommend P.B.F. to anyone flying out of Orlando.
Denise Bouldin
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I've never left my car anywhere and this was the first time...I'm very picky and scary all at the same time...but this place is AMAZING!!! They help you with your bags along with being personable... I would recommend this place to anyone you will not be disappointed!!!
Carolynn Dupuis
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The staff has always been amazing – I have parked here since they opened and have never had a bad experience.
When we returned from our last trip our car battery had died, but our driver Rene promptly returned to provide us with a jump start.
scott bellinger
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Little pricey for parking a little 5x10 trailer but the people here are the nicest people and easy lot to navigate
Fernando Nieves
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Mr. Gama was our driver Sunday night , a great gentlemen, did a great job helping us with our luggage, overall really good place we’ll be coming back.
Mallory Maher
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I park here regularly and love it! All of the drivers are extremely kind and helpful, the service is always good and prompt and my favorite part is if for some reason (traffic, etc) it will take a while for the shuttle to come they will call and give you a heads up to keep you informed. Love Park Bark & Fly!
Dino Morales
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Best place to leave your car for a long period of time, and very close to airpot. Very great services...
Diane Rogers
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Love the Christmas Bus! My favorite time of year and it’s an added bonus to ride with Leanna R!
Ally Paige
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Joe Q was an amazing driver and the whole staff here is just wonderful! 10/10!
Samuel Sujansky
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Edwin and crew really looked out for me, I have an EV and made a reservation at park and relax and I showed up there they did not hold my spot and told me I was out of luck. Edwin found me an outlet here and got me plugged in saving me from having to tow my car to a charger when I landed. I am beyond grateful for them and will only park here from now on
Joanne Evans
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Every time I come to Orlando I park here whether it is with my RV or my car. They have great shuttle service ad drivers are always helpful with luggage and making sure the car starts. I am so appreciative that they offer discount rates online as this makes it very easy to check in and is very cost effective.Tracy and Jodine were at the desk the last time I was there and they were very friendly and helpful. Fantastic customer service. I would give them 10 plus if that was an option.
Aida Burgos
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The best. Park your vehicle, take a shuttle to the airport, and relax on your vacation. Come back, take a shuttle back to get your vehicle, go home. So convenience. I am happy. Oh! if you do the reservation online you will get a discount.
Tabitha Perez
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I arrived at the airport and the bus was driving away and I flagged him down and he stopped and helped me in. He dropped me at my car and then put my things into my car for me. Rene is the best!!! I’ll definitely be parking with you all again and hopefully I get Rene again!
Ross Ruben
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I had an interesting experience recently. Long story short, no parking anywhere on Thanksgiving, was able to get into Park Bark and Fly and thought I was going to have to pay a large sum of money for 25 days of parking due to a long trip scheduled. Upon my return I was greeted at the booth by a nice lady named Lanise and when she saw how many days I had left my car she took it upon herself to call the manager and get permission to charge me half bringing by bill from $600.00 to $300.00. This was without asking. I greatly appreciated the customer service.
Sloane Shaffer
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Rene and Tracey were just wonderful and put a smile on our faces! Friendliest staff and very easy to get in and out of the facility. Reasonable pricing and we felt very secure leaving our vehicle there for 7 days. We will be using Park Bark and Fly again, and we recommend you do too!!!
Iris Cruz
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Wow, just wanted to thank you for the great service in this busy and hectic time of the year. On Saturday i was quickly picked up and it was very smoothly compared to caos at the airport. I was also very happy Carmen took great care of me and was so friendly. Definitely have won a loyal customer. Keep it up!
Guytri Bhola
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I have been a customer since August 2020. The employees at the booth especially Jodine has always been extremely helpful and always with a smile. You can hear it on the phone. The drivers Rene, Joe, Vern, Keith, Rick, Rodger, Jose, Cornell and a few others whom I can’t remember their names(sorry) have all been exceptional.
There’s been a few times where I had to wait 35-40 minutes for pick up in the lot and kept calling the booth to let them know I’ve been waiting for a long time. After the second call they stopped picking up the phone. Once I was waiting for about a half an hour and the cashier kept paging the driver, he wouldn’t answer but I could see the shuttle parked way in the back off to the side. He finally came by like nothing happened with his coffee and phone. I won’t mention his name.
All in all for the length of time I’ve been parking there multiple times per week and month. A few mishaps are expected but should be addressed.
Thank you for all you do.
keith paquette
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Carmen is the best !
I brought her a problem of a very large class “A” motorcoach and she managed to get me a spot to park for the holidays.
Right from the beginning, she told me, don’t worry, we will find you a spot
It is customer appreciation like this that will keep me as a customer for life.
I’m new to the area but I’ll be here for awhile
I spend my money where customer service like Carmen appreciate me
Again Thank you Carmen !!!!!
Marie
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Rene V. quickly picks me up after I parked. He is always professional and friendly. He also remembers that I change up my drop off locations and ask which terminal I need.
Sondra Tercha
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Have always used Park Bark & Fly to park my car for traveling purposes. I have never once had an issue with the customer service, having a hard time finding a parking spot, or pricing. Shout out to JOJO at the front gate who is like my second grandma, always taking good care of me in a speedy and diligent manner. Thank you always for making me come back over and over for my travel needs.
Todd MacDonald
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Easy In & Easy out! Pedro the Shuttle Bus Driver was is a great asset to the team. We will park here again for sure.
Janice Michelle Jackson
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This is my third time using Park Bark & Fly during my travels. I have always received excellent service from pickup at my car, travel to and from airport and help with my luggage. The staff are friendly, fast and professional. My car is usually there for a week when I travel and it has always been kept safe. The price is Outstanding!! I wouldn't go anywhere else.
Jennifer B
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Jose C. picked us up at 6 AM from the MCO. He was very cheerful and helpful at that time of the morning. He assisted us with our bags and engaged us in conversation.
Very pleasant ride to the parking and he loaded our luggage into the car not even expecting the tip. Thank you Jose.
geminik83
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We have been using park bark and fly for two years now and have not been disappointed! Staff and drivers are usually helpful and friendly. We never have to wait long for a driver to pick us up from the airport. Tonight, after a long day of traveling, I experienced a flat tire ( not parking lot I fault). Keith, one of their drivers saw us waiting for an Uber, and offered us a ride home. We were so grateful that he would go out of his way to do this for us! He went above beyond! Please Park Bark and FLY, give this gentleman recognition!! Thank you once again Keith! You truly made our night!!
R Metzger
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This place is very accommodating. It is by far the best place to park. Rene is the absolute best driver—very friendly and professional. He goes over and above! As a monthly customer, I am always happy to see him.
Shalynn Smith
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What an amazing ,sweet, and kind woman !!!Mrs.Jo Jo was such a lifesaver! She delivered top notch professional customer service .....I most definitely would use park bark and fly because of this sweet woman. Thank you so much Mrs. Jo Jo and god bless!
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